Hi Experts,
I have the following requirement:
There is an action triggered on an Interaction record and within the action, a service request is created. Once the SR is created, the user should be navigated to the newly created SR from the action. I have been suggested to use CL_CRM_UI_NAVIGATION_SERVICE. But, i'm not sure how to proceed after get_instance( ).
Is it possible to navigate from an Action to UI screen? If so, how do I approach this?
Any pointers would be helpful.
Thanks and Regards,
Anjali