Hi Thomas,
CG42 is working for me on my Office 365 - so there should be a solution to your problem 
.
It seems that you need to run WWI SP41!
Please check these OSS Notes:
- 2273262 - EH&S WWI: Release for MS Office Word 2016
- 907221 - EH&S WWI: Things to consider during an MS Word update
- 549858 - EH&S WWI: Word template paths and macro security
If you do not get any error messages - I would say it is best to:
De-install your local WWI -> reboot -> install latest WWI Version (SP41) for Fronted report editing and display -> reboot -> re-test.
Hopefully that gets you some error messages - or even better a working local WWI installation
If you did get some error messages please post them here.
Another option might be to temporarily set all office security setting to super low - allowing all kinds of macro etc.
Richard Thomas wrote:
Also preview will not display.
Do you mean report from template from CG02?
Kind Regards
Mark